This privacy policy discloses the privacy practices for steffesgroup.com. This privacy policy applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect against the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We collect your personal information such as name, mailing address, phone number, email address and are the sole owners of the information collected on this site. This information is a necessary part of verifying your identity, accessing, and interacting with the website.
We also collect website activity information such as transactions that relate to the bidding process and may include any auctions you’ve visited, auctions you’ve requested to bid on, bids placed and winning and/or losing bids. This information is required to ensure the integrity of the bidding process and may not be deleted.
Any communication submitted via our online forms is stored and used to respond to the inquiry for which you’ve submitted.
Payment information provided by you is used solely for the purpose of processing payments. For all US-based auctions, online payment details may be shared with our 3rd party payment processor KotaPay for the sole purpose of processing your submitted payment regardless of the payer’s country of residence.
For all webcast auctions, we will share email address, name and bidder number with our live auction partner NextLot to provide a seamless webcast bidding experience. NextLot is authorized to use this information for the specific purpose of performing a webcast auction only and are contractually obligated to protect this shared information.
We may use collected information to process and understand the usage behavior of our website users to streamline our online platforms and provide a better user experience over time.
Communications are based upon the preferences you’ve set, and are controlled by you from within your user profile settings. You may adjust your communication preferences at any time. Alternatively, you may request changes to your preferences by any means listed within this policy.
Your Access to and Control Over Information
You have the ability to modify your information including interests and communication preferences directly via your profile within the website, or by requesting the changes directly from our support team.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via privacy@steffesgroup.com or by calling our support phone number at 701.365.0443.
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you other than historical auction process information.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected during transit and at rest.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in with a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Links
This website contains links to other sites. Please be aware that we do not directly control, nor are we responsible for the content or privacy practices of these websites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 701.365.0443 or via privacy@steffesgroup.com.