Technology Intern
Make the Impact
- Answer customer support calls and provide friendly, timely assistance
- Work with customers of varying technical skill levels to resolve technology-related challenges
- Help customers overcome obstacles to viewing, registering for, and bidding in Steffes auctions
- Document support requests, issue details, and resolutions within the issue tracking system
- Report platform issues and collaborate with the software development team to improve performance
- Identify support trends and provide updates that help enhance the customer experience
- Escalate complex issues and support timely resolution efforts
- Provide technical support for internal users across core business platforms
- Participate in software testing and quality assurance activities to help ensure platform reliability
- Gain hands-on experience in customer support, troubleshooting, software testing, technology operations, and digital platforms
Skills you'll build
- Technical Support
- Customer Service
- Troubleshooting
- Software Testing
- Problem Solving
- Team Collaboration






